Shipping & handling

Shipping

Handling

We send out packages three times a week; Mondays, Wednesdays and Fridays. All orders are send out on next possible opportunity.  

Standard Shipping

Clothes will be sent through UPS and a tracking number will be provided to the customer when the parcel has been shipped. 

Estimated delivery times (Standard Shipping) 

Europe 3-7 business days

US/Canada - 7-14 business days

Worldwide - 7-14 business days

NOTE: we are NOT liable for any delays caused by the shipment agents. Only UPS Express guarantees a certain delivery time frame that we are able to validate. Any claims due to shipment delays with the choice of standard mail will not be accepted. 

Express Shipping

Shipping through a courier company UPS is possible if the customer chooses EXPRESS Shipping option at checkout, or contacts us requesting this specific means of shipping prior purchase.

Express shipping via courtier adds notably to the shipping costs but offers faster delivery times, door-to-door transport and tracking of the parcel at all times. The costs will be calculated per request.

Estimated delivery times (Express)

EU/Europe - 1 to 3 business days

US/Canada - 2 to 6 business days

Worldwide - 3 to 10 business days

 

Shipping Prices

EU/Europe: 9,90€ / 19,90€ (standard/express)

Worldwide: 19,90€ / 29,90€ (standard/express)

 

Duties and Taxes

All shipments to EU region, include VAT according to shipping country.

All shipments outside EU, we use DDP (Delivery Duty Paid) shipping which means that we pay the costs for delivering items, including export and import customs formalities, and all duties and taxes. This allows a hassle-free experience for the customer and the shipments arrive faster without the need to wait for customs. We also collect US state sales if applicable.

Note that in case of returns, we are not able to reimburse the duties and taxes when retuned outside EU. You might be able to do it by it yourself. Please contact local customs for more information.