Shipping & handling

Shipping

Standard Shipping

Clothes will be sent through DHL - German national postal service - Deutsche Post - and a tracking number will be provided to the customer when the parcel has been shipped. 

Estimated delivery times (Standard Shipping) 

Germany 2-3 days

Europe - 7 to 15 days

US/Canada - 14-30 days 

Worldwide - 14-30 days

NOTE: we are NOT liable for any delays caused by the shipment agents. Only UPS Express guarantees a certain delivery time frame that we are able to validate. Any claims due to shipment delays with the choice of standard mail will not be accepted. 

Express Shipping

Shipping through a courier company UPS is possible if the customer chooses EXPRESS Shipping option at checkout, or contacts us requesting this specific means of shipping prior purchase.

Express shipping via courtier adds notably to the shipping costs but offers faster delivery times, door-to-door transport and tracking of the parcel at all times. The costs will be calculated per request.

Estimated delivery times (Express)

EU/Europe - 1 to 3 days

US/Canada - 2 to 6 days

Worldwide - 3 to 10 days