Shipping & handling
Shipping
Handling
We send out packages three times a week; Mondays, Wednesdays and Fridays. All orders are send out on next possible opportunity.
Standard Shipping
Clothes will be sent through UPS and a tracking number will be provided to the customer when the parcel has been shipped.
Estimated delivery times (Standard Shipping)
Europe 3-7 business days
US/Canada - 7-14 business days
Worldwide - 7-14 business days
NOTE: we are NOT liable for any delays caused by the shipment agents. Only UPS Express guarantees a certain delivery time frame that we are able to validate. Any claims due to shipment delays with the choice of standard mail will not be accepted.
Express Shipping
Shipping through a courier company UPS is possible if the customer chooses EXPRESS Shipping option at checkout, or contacts us requesting this specific means of shipping prior purchase.
Express shipping via courtier adds notably to the shipping costs but offers faster delivery times, door-to-door transport and tracking of the parcel at all times. The costs will be calculated per request.
Estimated delivery times (Express)
EU/Europe - 1 to 3 business days
US/Canada - 2 to 6 business days
Worldwide - 3 to 10 business days
Shipping Prices
EU/Europe: 9,90€ / 19,90€ (standard/express)
Worldwide: 19,90€ / 29,90€ (standard/express)
Duties and Taxes
All shipments to EU region, include VAT according to shipping country.
All shipments to USA, we use DDP (Delivery Duty Paid) shipping which means that we pay the costs for delivering items, including export and import customs formalities, and all duties and taxes. These costs are not separated in the invoice. We also collect US state sales if applicable.
All shipments to outside EU (not including USA), possible taxes and duties are not included and the buyer is responsible for any additional costs.